IBM Corporation

Transforming legacy at scale, with Amala Duggirala, USAA

Listen to more IBM Think podcasts → https://ibm.biz/BdntJ2 What does it really take to transform a legacy institution into a digital-first, human-centered enterprise? Drawing from decades of experience, Amala Duggirala, Head of Digital Data and Technology at USAA, breaks down the four dimensions of transformation—technology, product, business value and culture—and shares how to scale innovation…