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Tractor Supply Company is enhancing its customer experience by integrating multiple large language models (LLMs) and advanced machine learning operations (MLOps).
Glenn Allison, VP of AI platforms at Tractor Supply Company, explains how they are continuously refining prompts, tracking quality scores and scaling the GPU capacity to deliver fast, accurate responses to customers.
In the future, Tractor Supply Company plans to enhance the AI-driven shopping experience and make purchases effortless for customers across platforms.
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